Privacy Policy

1. Information We Collect

We collect information to provide and improve our AI-powered social media management services. The types of information we collect include:

Account Information

When you create an account, we collect your name, email address, password, and billing information. If you sign up using a third-party service like Google, we receive basic profile information from that provider.

Social Media Data

When you connect your social media accounts, we collect OAuth access tokens, profile information, post content, engagement metrics, audience analytics, and other data made available through the platform APIs. This data is essential for our AI to generate content and manage your social media presence.

Usage Data

We automatically collect information about how you use our platform, including pages visited, features used, actions taken, browser type, device information, and IP address.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI social media management services
• Generate AI-powered content tailored to your brand voice and audience
• Schedule and publish posts on your behalf across connected platforms
• Analyze your social media performance and provide insights
• Automate responses to comments and messages on your accounts
• Process payments and manage your subscription
• Send service-related communications and updates
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share your data in the following circumstances:

• Social Media Platforms: We interact with social media APIs on your behalf to publish content and retrieve analytics. Data shared is governed by each platform's terms.
• AI Service Providers: We use third-party AI models to generate content. Data sent to these providers is anonymized where possible and governed by strict data processing agreements.
• Payment Processors: Billing information is handled by our payment processor and is never stored on our servers.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies & Tracking

We use cookies and similar tracking technologies to:

• Keep you signed in and remember your preferences
• Understand how you use our platform
• Improve the performance and reliability of our services
• Analyze traffic and usage patterns

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our platform.

5. Security

We take the security of your data seriously and implement industry-standard measures to protect it, including:

• Encryption of data in transit (TLS) and at rest
• Secure storage of OAuth tokens with encryption
• Regular security audits and vulnerability assessments
• Access controls and authentication for internal systems
• Employee security training and access policies

While we strive to protect your information, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and enable two-factor authentication on your account.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request a machine-readable copy of your data.
• Opt-Out: Opt out of marketing communications at any time.
• Revoke Access: Disconnect your social media accounts and revoke our OAuth access at any time through your account settings.

To exercise any of these rights, please contact us at the address below. We will respond to your request within 30 days.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law. Social media analytics data may be retained in anonymized form for product improvement purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our platform or sending you an email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: