Deletion Policy
Last updated
2023-03-20 12:25:00
Integrated 3rd-Party Accounts
If you have linked Post Later to Facebook, Google, a Microsoft ID, or an Apple ID
and want to unlink it, you must do this through the respective 3rd-party
website. However, unlinking a 3rd-party account will not delete your user and
account information in Upkeepr. If, after unlinking a 3rd-party account, you
wish either to make your information accessible via direct login or to
permanently delete your information, please contact Upkeepr Support via the
Contact form.
Deleting Account Information
You can delete any account that you own other than the default account. You may
see your role in the Account details page, accessible by clicking the account in
the Settings page and viewing the Members tab. Each member of the account is
listed with its role. You can only delete accounts where you are listed as the
Owner.
To delete an account and all its items, activities, images, and other associated
information, use the Delete feature on the Account’s Manage tab. Note that
deleting an account shared with others will cause them to permanently lose
access to all account information. Deletion of an account is permanent and
cannot be undone by you or Upkeepr support staff. Because of its destructive
nature, you must confirm the deletion by typing the account’s name exactly as it
appears in the Name field.
Requesting Account and User Deletion
If you wish to delete your user profile and the associated default “Personal”
account, please submit a Support Request. Please provide a brief explanation of
your request including the email address that you use to log in to Upkeepr.
After receiving a request, our support staff will contact you via that address
to confirm that the true owner of the account desires to be forgotten. Once
confirmed via email, we will purge all related user and account
information from our databases. Again, deletion of an account is permanent and
cannot be undone by you or Upkeepr support staff.
Transferring Account Ownership
If you wish to transfer ownership of an account from one user to another,
please submit a Support Request. In the future, we expect to provide a
feature where you can do this yourself while managing the account rather
than submitting a request.
